Legal & Policies
Liability
We would like to emphasise that the following information on our website and HYDAC Online Tools is based on product details and values which relate to average applications, which do not necessarily apply in specific cases. As we are constantly improving our products, the values, dimensions and weights may also change, although we do our utmost to update these changes on a continuous basis. For a specific application for the product you require, please therefore contact our relevant department. The required performance characteristics can then be matched to the demands of the individual case at the point of purchase.
We would also like to emphasise that our operating conditions have been created to the best of our knowledge and belief. Nevertheless and despite the greatest care, it cannot be excluded that mistakes could have crept in.
Therefore we shall assume liability in cases of wilful misconduct and gross negligence. Moreover, we shall also assume liability for defects fraudulently concealed or whose absence has been guaranteed, or in cases of negligent causation of harm to life, limb and health, or the violation of a material contractual obligation. Obligations considered material to the contract are those whose performance is vital to the proper execution of the contract and upon which the Customer may routinely rely. This shall be without prejudice to mandatory statutory liability, including, but not limited to, liability under the German Product Liability Act (ProdHaftG). Otherwise we disclaim all liability, regardless of the legal grounds on which any such liability may be founded. In the event that we should negligently breach any material contractual obligation, our liability shall be limited to the reasonably foreseeable loss.
Whistleblowing
Employees who suspect an irregularity, which is contrary to HYDAC's values, code of conduct or law, must have the opportunity to speak out without fear of reprisals.
This means that all employees have a responsibility to report any suspicion or discovery of irregularities and misconduct and everyone should feel safe to act. In consultation with our parent company, we use an external service called Legaltegrity where anonymous reporting can be made. All incoming reports are thoroughly investigated.
Report an incident: Whistleblowing Reporting Channel